How Law Firms Should Respond to a Negative Review – Forget About It

What happens when a client post a negative review of your law firm on-line? If you already have an effective internet presence, the best response may be – “Forget about it.” Just to impress upon you how import these reviews are becoming, consider the fact that Yelp has produced a serious of videos on the topic of what business owners should do if they receive a negative review on Yelp.

On Negative Reviews…

Business Owner Advice – Frank & Paul explain how to respond to a negative review on Yelp

Business Owner Advice: How do you respond to your Yelp reviews? (Jeff D.)

At Internet LAVA we focus on internet marketing and website design exclusively for attorneys. That focus allows us to stay current on emerging technologies that work best for law firm marketing. Contact us for a free consultation to discuss how you can achieve your goals. Read our free guide to learn more about why attorneys and law firms should used social and business profiles to provide positive information about the legal services they provide.

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